Frequently Asked Questions
Please feel free to contact us with any queries or questions. We are here to help and will be happy to assist you in any way we can with your project.
Here are some of the frequently asked questions.
Please feel free to contact us with any queries or questions. We are here to help and will be happy to assist you in any way we can with your project.
Here are some of the frequently asked questions.
We are happy to discuss and advise on your project no matter how large or small.
Telephone us. We are here to help and assist and are always ready to discuss your project in detail. It is helpful to send us any supporting information and your website or branding details if you are able to. We will give you a clear indication of the best way to progress your project and answer any questions you may have.
We are a manufacture of wooden bespoke wooden products and all of our product lines are made to order to the clients specification. To expedite turnaround times we hold extensive stocks of the base materials and timber to ensure a fast turnaround. We will always try our best to work to your deadlines and can give you an early indication of how long your project will take to complete.
All timbers look different when stained, some look better with a tinted lacquer and others look best with a penetrating spirit stain. We have the facilities to mix out own stains and achieve great results across the colour spectrum.
Importantly we are able to finish in any solid Pantone PMS color, Bs4800 Colour, RAL, CMYK can be matched by matching the color to the nearest PMS.
Translucent colors can not be colour matched so easily.
85% of our products are certified FSC or PEFC, including all of our American Grown Hardwoods. Certain timbers like Iroko and Mahogany are grown in Afica or South America. We always endeavour to source these materials from a country that operates a Government managed forestry policy.
No problem, there is a charge for this that cover the cost of making the products and postage. This is not an expensive process unless it involves 3D modelling. We will often make a prototype and finish it in several different colour ways so the client make an informed decision on the best option.
Yes there are many. Some POS products are left in Raw timber, this conveys a very natural eco look appeal. You can choose a level of sheen from a dead Matt finish to a High Gloss. Dead Matt is a 0% sheen whilst High Gloss is a 100% sheen. Satins start at 10% up.
Tung Oil is also an option on certain timber if a natural look is required. We can even finish with a special vegetable oil based finish that offers ECO based option.
We tend to finish with a Acid Catalyst 2 pack lacquer system that offers excellent durability and service. It is resistant to most cleaning products/sanitsers and all drinks products.
We can pack to your specification and are here to advise on the best options. We ship daily using Nationwide couriers or a Palletline Service. We do ship Worldwide to any required destination.